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FAQs

• What age group is suitable for Joy Build LEGO sets?
  Joy Build LEGO sets are designed for children aged 4 and up. Our sets cater to various developmental stages, ensuring that younger children can safely explore their creativity while older kids can tackle more complex builds. Each set is thoughtfully crafted to promote problem-solving skills, hand-eye coordination, and imaginative play, making it a perfect educational tool as well as a fun activity for family bonding.
• Are the bricks compatible with other LEGO brands?
  Yes, all Joy Build bricks are designed to be fully compatible with standard LEGO bricks. This means that your child can freely mix and match Joy Build sets with their existing LEGO collections. The compatibility opens up a world of creative possibilities, allowing kids to build larger and more intricate designs by combining elements from different sets. Whether they want to expand their current collection or create unique masterpieces, our bricks enhance their imaginative play.
• How can I clean my LEGO sets?
  Cleaning your Joy Build LEGO sets is simple and safe. To clean the bricks, we recommend using warm, soapy water. You can soak the bricks in the solution for a few minutes, then gently scrub them with a soft brush or cloth to remove any dirt or grime. Rinse thoroughly under running water to ensure no soap residue remains. After rinsing, place the bricks on a towel to air dry completely before reassembling them. Avoid using harsh chemicals, as these can damage the plastic over time.
• Do you offer replacement pieces for missing bricks?
  Yes, we understand how frustrating it can be to lose a piece from your Joy Build set. That's why we offer a replacement service for missing bricks. If you discover that a piece is missing, simply contact our customer support team at [email protected] with your order details and the specific piece you need. Our team will assist you in locating the missing part and ensure that your building experience is complete and enjoyable.
• Can I find building instructions for older sets?
  Yes, you can easily find building instructions for many of our older Joy Build sets on our website. We believe in supporting our customers long after their purchase, which is why we have created a dedicated "Instructions" section. Here, you can enter the set number to access downloadable PDF guides that include detailed step-by-step instructions. This ensures that your child can continue to enjoy their building experience, regardless of when they acquired their sets.
• What safety standards do your products meet?
  At Joy Build, the safety of your children is our top priority. All our products meet stringent international safety standards for children's toys, ensuring that they are safe for play. Our bricks are made from non-toxic, high-quality materials that have undergone thorough testing for safety and durability. We regularly review our manufacturing processes to comply with regulations and maintain our commitment to providing safe, reliable products for families. You can rest assured that Joy Build bricks are designed with your child's safety in mind.